Strategic Program Design Consultant

Dell Technologies | Posted 8-04-2021

Orange County (Design)


Role focus

Strategic Program Design


Job Description Summary

Global Process Engineering (GPE) organization is looking for strong problem solvers with excellent solutioning and business acumen. Global Process Engineering (GPE) focusses on current state business operations assessments, gap analysis and future state process designs & blueprints for major Strategic Technology Transformation initiatives within Dell Technology Services. As a Process Engineer / Designer within the GPE organization, you will be assigned a major transformative focus that will be a critical part of the strategic transformation. You will be working very closely with a highly passionate, motivated and smart problem solver team to design future state processes and models. You will work closely with cross-functional leaders to ensure smooth analysis, design evaluation and implementation plan of your program design scope. Further to this, you will advocate business opportunity and highlight insights and impacts. This role will give you a great cross functional platform to learn and deliver in multiple verticals and domains - from Go-To-Market strategy to Deployment to Support to Supply Chain.


Key Responsibilities

  • Design solutions that will effectively drive strategic technology transformation and business optimization priorities for Dell EMC Support and Deployment Services

  • Focus on next generation designs that enable delivery across strategic focus areas such as cloud and managed services

  • Learn and deliver in the respective program scope domain – Go To Market (Sales/offers), Deployment, Support, Supply Chain

  • Transformation requirements gathering and driving process improvements from conception through implementation

  • Perform current state vs desired state gap assessment by conducting system and material flow studies and cross-functional multi-stakeholder discussion

  • Drive strong financial and cost based business outcome assessments

  • Manage E2E program scope and cross functional business stakeholders/leaders

  • Conduct reviews and readouts with Executive audience


Essential Requirements

  • MS (Engineering) or degree with strong design, business finance and strategic solutions acumen

  • 5+ years of professional experience preferred

  • Ability to work in a very cross functional multi domain environment

  • Strong program/business management skill-set

  • Operations knowledge preferred

  • Strong communication and presentation (Exec level) skill-set

  • Proven ability to understand data and handle large data files to independently produce data results, business/optimization insights and cost/benefit assessment


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job ID: R074174