Sales Representative

PICS TELECOM INTERNATIONAL CORP. | Posted 12-04-2021

Rochester ()


General Job Description: The Sales Representative will utilize our CRM system, marketing campaigns and other prospecting tools to drive new business. The duties for this position will include:

  • Spend your day calling on prospective customers and generating leads
  • Effectively create and manage a lead from the prospect stage up until the account has grown to full-time sales support
  • Remain knowledgeable of key processes, business initiatives and internal resources to assist the sales team in accomplishing company goals
  • Field questions from prospects and customers on product functionality, availability, and pricing
  • Assist senior sales representatives to determine essential strategic approaches for sales
  • Identify trends in customer purchasing to assist in targeted sales development
  • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
  • Capturing of accurate and complete information in Customer Relationship Management system (CRM).
  • Coverage for senior sales reps when necessary, which includes following up on email, quoting customers and customer service related functions
  • Other duties as needed assigned by sales management

Additional Job Requirements:

  • Highly proficient level of computer skills including Microsoft Word, PowerPoint, Excel and Outlook

Education:

  • Bachelors degree

Skills:

  • Exceptional verbal and written communication skills
  • Decision-making, problem resolution and creative thinking skills
  • Excellent time management skills
  • Able to multi-task the activities with shifting priorities
  • Maintain positive working relationships with co-workers and customers

Experience:

  • 2+ years of customer service or sales


$19-21/ Hr plus possible commission